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Holistic Care Hub

Privacy & Refund Policy

We are committed to protecting your personal information and keeping our membership, course, and payment experience clear, secure, and fair.

Privacy Policy

How we collect, use, and protect your data.

Introduction

Welcome to Holistic Care Hub. We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and protect your data when you visit our website and use our services.

1. Information We Collect

We may collect the following information when you subscribe to our courses or register on the website:

  • Your name
  • Email address
  • Password
  • Phone number

2. How We Use Your Information

We use the collected information only for the purposes below:

  • To register you as a user on our website
  • To provide you access to our courses and services
  • To communicate with you regarding your subscription and course-related matters
  • To process payments securely through our payment providers

3. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We do not share or use your data for purposes other than those described in this policy.

4. Cookies

We do not use cookies to track your personal online activities beyond what is necessary for core website functionality.

5. Contact & Support

If you encounter any issue related to your courses, membership, or account, you can contact our support team for assistance and follow-up.

6. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. Please review it periodically to stay informed.

Refund Policy

Our approach to issue resolution and refunds.

1. Subscription & Course Refunds

If you encounter an issue that prevents you from accessing or using a course or service, you may contact us and request support. If the issue is not resolved within a reasonable time, you may request a refund.

2. How to Request a Refund

To request a refund, please contact our support team and provide clear details about the problem you experienced. Our team will review the request and respond accordingly.

3. Refund Processing

Approved refunds will be processed to the original payment method used during checkout. Processing time may vary depending on the payment provider.